PRIVACY STATEMENT AND COMPLAINTS

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1. is owned and operated by Eastside Discount Drug Store Inc operating as Eastown Pharmacy.

2. Accreditation Number 304836

3. Steve Gavrilos, Pharmacist/Owner, Designated Manager,  License # 94331

4. Eastown Pharmacy is at 2050 Lauzon Rd, Windsor, Ontario N8T 2Z3

5. Telephone number to contact pharmacy: 519-974-7776

6. Confidentiality Statment: any personal patient health information  is securely collected, recorded and used in a manner to protect confidentiality and privacy. 

7. Prescriptions are only filled with the presentation of a valid original prescription prescribed by a health professional licensed in the province of Ontario. 

8. Counselling patients on new and repeat prescriptions is done in person or by phone.

9. Counselling patients on over-the-counter medications is done in person or by phone.

10. Delivery policy: Free Delivery throughout Windsor, Ontario. Shipping Charges apply to deliveries anywhere outside of Windsor, Ontario, Canada. 

11. Returns policy: Returns are not accepted.

12. Complaints procedures-formal complaints may be made to the Ontario College of Pharmacists at

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