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PRIVACY STATEMENT AND COMPLAINTS

  1. www.discountdrugstore.ca is owned and operated by Eastside Discount Drug Store Inc operating as Eastown Pharmacy.

  2. Accreditation Number 304836

  3. Steve Gavrilos, Pharmacist/Owner, Designated Manager,  License # 94331

  4. Eastown Pharmacy is at 2050 Lauzon Rd, Windsor, Ontario N8T 2Z3

  5. Telephone number to contact pharmacy: 519-974-7776

  6. Confidentiality Statment: any personal patient health information  is securely collected, recorded and used in a manner to protect confidentiality and privacy. 

  7. Prescriptions are only filled with the presentation of a valid original prescription prescribed by a health professional licensed in the province of Ontario. 

  8. Counselling patients on new and repeat prescriptions is done in person or by phone.

  9. Counselling patients on over-the-counter medications is done in person or by phone.

  10. Delivery policy: Free Delivery throughout Windsor, Ontario. Shipping Charges apply to deliveries anywhere outside of Windsor, Ontario, Canada. 

  11. Returns policy: Returns are not accepted.

  12. Complaints procedures-formal complaints may be made to the Ontario College of Pharmacists at www.ocpinfo.com/protecting-the-public/complaints-reports/file-complaint/

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© 2018 Eastside Discount Drug Store Inc. All Rights Reserved.

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